I’ve written before about how much I enjoy having the opportunity to install art in clients’ homes. Installations are a great opportunity to provide customer service and build relationships with our clients.
We have many sales where it isn’t possible for us to take care of the installation – many of our clients live out of state (although I’ve done installations as far away as Boston!) and some of the artwork we sell is either too large or the installation too complex for me to handle on my own.
We assist our clients in making other arrangements if we’re not able to help, either by assuring that they are comfortable handling the installation on their own, or helping them hire professional art installers if they aren’t.
On those occasions when I do get to install the art, I strive to make sure I’m fully prepared for the installation, no matter the circumstances. This means we need to learn as much as we can about the installation location. We begin by asking the following questions:
- Where is the art being installed?
- What is the surface? (drywall, plaster, tile, stone, etc.)
- How high are you envisioning the artwork will be installed?
- Do you have a ladder or step stool we can use?
Once we understand the circumstances of the installation, we set up a time, and arrange to bring everything we’ll need for the installation. I’ve also learned over the years that it’s a good idea to have a variety of tools and hardware in my installation kit for unexpected circumstances.
I have a tool kit and hardware box that I take out that includes all of the following:
- Hanging hooks and pins (we use Floreat hangers)
- Razor knife
- Tape measure
- Drywall screws
- Drywall anchors
- Plastic coated picture wire
- Screwdrivers (phillips and flathead)
- Wire cutters
- Safety glasses
- White gloves
- Gold leafing repair and nail hole filler
- Rechargeable, cordless drill (make sure it’s fully charged!)
- Hammer drill (when mounting in masonry or stone)
- Extension cord
Most of what I need fits in a plastic Stanley organizer (pictured above), and for a typical installation, the organizer is all I need to take into the client’s home. I take all of the other tools in the car, just in case. I would prefer to have a tool and not need it than need it and not have it.
Do you have an installation/hanging kit? What do you include in your hanging kit? Do you use the kit regularly? Share your experiences and suggestions in the comments below!